Shipping and Returns Policy
Shipping and Returns
When your order is shipped you will receive a USPS tracking # Please check on your package if you have not received in 4 business days. If your package is missing please contact me within 72 hours so I can contact your postal service to search for package. After 72 hours the chance of locating your package is slim. Once your package has been marked delivered, I am not responsible for refunds of stolen packages. If package is returned to me I will refund less the shipping charge. Overseas packages that have been received by the postal service but have not been delivered will not be refunded. Once a package has been received by customs or marked as delivered I do not offer a refund.
During these uncertain times it is really buyer beware, unless you request priority mail or insurance, it’s not a guarantee that your package will arrive.
Items that are received damaged I will replace next business day. Unused items may be returned for a refund, less shipping cost if returned with in 10 days.
All items ship via USPS to United States and Canada. Orders weighing less than 16 ounces are mailed via USPS First Class shipping. All others are mailed via USPS Priority shipping. All orders will be shipped within 3 business days. USPS delivery time is 3-4 business days to US. You will receive an order confirmation email containing a USPS tracking number. If you don't see a confirmation email after placing your order, please check your Junk/Spam folder. Once your order has shipped, please use USPS Tracking and tracking number provided to monitor the delivery status.
Times Vary in Shipping and i have no control over that. I also have no control over your countries Customs charges, times or rules.
Attention! All customers from countries that requires VAT fees. I do not pay VAT fees. This is a requirement by your country that you are aware of. I will not refund any shipping cost on returned items that were returned do to VAT fees not being paid. If items are returned in new not damaged shape, I will refund cost of items, but not the cost of shipping. This does not include custom orders, I do not accept refund custom orders.